Tel: +44 0 20 7610 6783
NEW ARRIVALS

BUYING and SECURITY
Due to the increase in the risk of emails being intercepted and personal information being accessed we have decided to increase our security measures for both you and ourselves from hence forwards
For your security all invoices are sent as a password protected PDF.
We can send you the password to open the document either by 
text message or over the telephone.
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When you buy from us we try and make the process as easy as possible.

We will invoice you in GB Pounds we prefer payment by BACS or wire transfer we also accept payment by all major credit and debit cards and by sterling cheques on a British bank.
We do NOT accept American Express.

On wire transfers please ensure the invoice number is quoted. All bank charges, and intermediary bank charges to be paid by the remitter.

VAT

There is no VAT charged on antiques that are over 100 years old.

Some items are sold plus VAT at the currant rate 20%. These include all prints, new faience and new lighting. Items being exported out of the EC are exempt from VAT if shipped by a recognised shipper and a proof of export is provided. Items can be sold exempt of VAT within the EC if a European VAT number is provided accompanied by a proof of export.

BUYING FROM THE WEBSITE

We do not have a facility to buy 'online' from our website.

We have large photographs on the site and can always provide more images and close up photographs so that you can be sure of what you are buying, also if you have any questions please always ask, either by email, if you give your number we can always call you back, or please call us directly.

We can also arrange to FaceTime, this enables us to show you the piece that you are interested in, and answer questrions about it. We can also give you a guided trip around the shop. Please let us know if this is of interest.

We can provide several shipping quotes for overseas clients or please contact shippers directly for quotes.
See below for a list of shippers whom we work with.

We can also provide delivery quotes for London and UK clients.

It is important to realise that colours on monitors do not always look the same.

We make a point in having photographs that accurately convey both the colour and condition of what we have on the website and that give a true impression of the item shown.

There is no substitute to visiting the shop and seeing a piece at first hand.

SHIPPING & DELIVERIES

SHIPPING QUOTES:

We are delighted to get you quotes for shipping, however if you accept a quote we will ask the shipper to contact you directly to make the final arrangements and for payment..

It is important to have insurance cover for both what you have bought and the cost of the shipping, you can have a door to door delivery where you will have to unpack and get rid of the packing materials yourself or you can have a full unpack and remove packing materials which, though more expensive, can cut out out a lot of problems, particularly if it is a piece of furniture or something large.

Below are a list of shippers who collect from us regularly and with whom we have a good relationship. You can always email them a link to the item on our site with your contact details and a delivery address to get a quote or you can ask us and we will do it for you and email you quotes.

 

Hedleys Humpers - offices in London, Paris and New York

Email: london@hedleyshumpers.com
Tel: + 44 (0)20 8965 8733


Hedleys Humpers

The British Shop
Email: sales@thebritishshop.co.uk
Tel: +44 (0)1895 444 877


Simon Jones Superfreight Ltd
Email: simonjones@superfreight.co.uk

Tel: +44 (0) 207 924 3933



FOR LONDON DELIVERIES

Bluebird Carriers
Email: mail@bluebirdcarriers.com
Tel: 020 7386 0460 Mobile: 07880 624 462

  UK DELIVERIES

Bradleys Removals
Email: enquiries@removals.org.uk
Tel: 01325 244 217

 

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